This assessment task relates to the following Learning Outcomes:
Analyse the requirements of international standards ISO/IEC 17025, ISO 15189, ISO 9000 and the
OECD Principles of Good Laboratory Practice.
Prepare and maintain quality documentation.
Develop a quality management system.
Understand, at an advanced level, technical management concepts including test methods, method
selection, verification of methods, validation of methods, uncertainty of measurement, calibration and
traceability.
Enhance customer service and the experience of interested parties through the use of quality
improvement techniques and processes.