Describe the background and context of the incident or issue. Below are some ideas and questions to consider for this step. This step is NOT the focus of the assignment. Give only as much detail as is needed to understand the overall context of the situation. This section should only be approximately 15 – 20% of the assignment (400 words) or less.
Critical Incident: Reconstruct the event in your mind by going over when it happened, over how long of a period did it last, what was going on around you, who was involved and how it began. Recall it in as much detail as you can.
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