1. _______ organizations are typically characterized by decentralized decision making, highly integrated activities, and little specialization or standardization.
A. Mechanistic
B. Horizontal
C. Organic
D. Flat
2. According to Gary P. Latham, the first step in effecting behavioral change in organizational culture is to
A. subtly transmit norms and values through conversation and communication.
B. establish a superordinate goal.
C. establish new employee orientation procedures.
D. conduct performance appraisals.
3. Before formulating a strategy, managers typically perform a/an _______ analysis.
A. E/S
B. boundary spanning
C. SWOT
D. mission
4. The number of elements that an organization must consider when examining environmental uncertainty is referred to as
A. interpretation.
B. complexity.
C. the rate of change.
D. sectors.
5. _______ describes both an individual phenomenon and a group phenomenon that’s undertaken to influence others in the direction of the actor’s or group’s goals.
A. Employee resistance
B. Organizational politics
C. Personal politics
D. Charismatic leadership
6. Structural determinants of power in organizations include all of the following except
A. reward for subordinates.
B. national representation.
C. influence in garnering resources.
D. perceived political power.
7. A SWOT analysis typically involves examining an organization’s strengths and weakness, as well as environmental _______ and threats.
A. options
B. objections
C. objectives
D. opportunities