Task One
Internal issues affecting establishments in the hospitality industry offering accommodation, in New Zealand and internationally
1. Identify and analyse three current internal issues in the hospitality industry.
a.Describe these issues and discuss their relevance to establishments offering accommodation in the hospitality industry.
b.The issues could include institutional, management or financial issues1.
2. Relate the three issues to current situations occurring in the New Zealand hospitality industry.
a.Provide two current examples for each issue from within New Zealand
b.Compare current New Zealand situations to international situations. – May include suppliers, skills shortage and financial issues
3. Discuss the impacts of the issues in relation to at least two areas of operation in the hotel/motel business.
1.Discuss two impacts for each area of operation – operational areas can include management, staffing, customers, finance or marketing
4. Discuss how a manager might mitigate against any negative impact of the above issues to provide positive outcomes in terms of Business Performance
1.Explain and justify at least two strategies.
Task Two
External issues affecting establishments in the hospitality industry offering accommodation, in New Zealand and internationally.
1. Identify and analyse two current external issues affecting the hospitality industry in New Zealand.
a.Describe these issues and discuss their relevance to establishments offering accommodation in the hospitality industry.
b.Issues could include legislation, economic, social, environmental or technological issues.
3. Analyse two negative impacts for each issue identified on the hospitality industry in New Zealand.
4. Discuss how a manager might mitigate against any negative impact of the above issues to provide positive outcomes in terms of Business Performance
a.Explain and justify at least two strategies.