| Question 1 of 254.0 PointsManagers are responsible for getting activities completed efficiently and achieving the firm’s goals by utilizing: [removed]A.Human, financial, and material resources [removed]B.Information, human, and service resources [removed]C.Human resources, organizational competitiveness, and organizational goals [removed]D.Financial resources, top management, and organizational goals Reset Selection |
| Question 2 of 25 | 4.0 Points |
A difference between management and leadership can be defined in the following way
| [removed]A.management is human capital, and leadership is directing staff | |
| [removed]B.management is getting things done, and leadership is deciding what needs to be done | |
| [removed]C.management is getting things done, and leadership is inspiring action taken by others | |
| [removed]D.management is a position of authority or power, and leadership is inspiring action taken by others |
| Question 3 of 25 | 4.0 Points |
Three different types of planning used in the function of management are
| [removed]A.strategic, tactical, and operational | |
| [removed]B.strategic, organizational design, and job design | |
| [removed]C.job design, job enrichment, and teamwork | |
| [removed]D.strategic, organizational design, and operational |
| Question 4 of 25 | 4.0 Points |
Triple bottom line refers to the measurement of business performance along
| [removed]A.social, economic and organizational dimensions | |
| [removed]B.social, economic and environmental dimensions | |
| [removed]C.economic, organizational, and human performance dimensions | |
| [removed]D.environmental, organizational and corporate responsibility |
| Question 5 of 25 | 4.0 Points |
The difference between group and team is
| [removed]A.A collection of people is a group and not necessarily a team | |
| [removed]B.Complementary skills are found in a group but not a team | |
| [removed]C.The aim and purpose of a group is to perform in the workplace | |
| [removed]D.Groups are defined by their relatively small size |
| Question 6 of 25 | 4.0 Points |
“The interests of one person should never take precedence over what is best for the company as a whole” is an explanation of which of Fayol’s principles of management:
| [removed]A.Unity of command | |
| [removed]B.Unity of direction | |
| [removed]C.Subordination of individual interest | |
| [removed]D.Discipline |
| Question 7 of 25 | 4.0 Points |
The term social movement refers to a type of group that:
| [removed]A.Imitates corporations to improve employee morale in organizations | |
| [removed]B.Is focused on specific political or social issues | |
| [removed]C.Mimic society | |
| [removed]D.Performs activities outside the workplace |
| Question 8 of 25 | 4.0 Points |
Working with people from different countries can be a challenge because of:
| [removed]A.Language issues and different cultural norms | |
| [removed]B.Cross-cultural misunderstandings | |
| [removed]C.Different work skills according to cultural norms | |
| [removed]D.Global strategic communication |
| Question 9 of 25 | 4.0 Points |
People in societies where uncertainty avoidance is high want:
| [removed]A.Are less rule-oriented | |
| [removed]B.Tolerate a variety of opinions | |
| [removed]C.Are open to change and taking risks | |
| [removed]D.Want strict rules, laws and policies |
| uestion 10 of 25 | 4.0 Points |
Firms with clearly communicated, widely understood and collectively shared mission and vision have been shown:
| [removed]A.To create and advance technology | |
| [removed]B.To embrace diversity | |
| [removed]C.To perform better than those without them | |
| [removed]D.To employ a smarter workforce |
| Question 11 of 25 | 4.0 Points |
Organizational culture is defined by all of the following EXCEPT:
| [removed]A.Life experiences of the employees | |
| [removed]B.Strengths and weakness of the staff | |
| [removed]C.Organizational mission and vision statements | |
| [removed]D.Education of the employe |
| Question 12 of 25 | 4.0 Points |
The number of people who participate in a nominal group technique is generally:
| [removed]A.1-5 participants | |
| [removed]B.3-8 participants | |
| [removed]C.6-10 participants | |
| [removed]D.8-14 participants |
| Question 13 of 25 | 4.0 Points |
Mission and vision development are analogous to which step in the principles of management framework:
| [removed]A.Planning | |
| [removed]B.Organizing | |
| [removed]C.Leading | |
| [removed]D.Controlling |
| Question 14 of 25 | 4.0 Points |
Strategy formulation answers the question:
| [removed]A.How do we execute a chosen strategy? | |
| [removed]B.What should our strategy be? | |
| [removed]C.Where does strategy fit in? | |
| [removed]D.How is strategy applied to me? |
| Question 15 of 25 | 4.0 Points |
The different aspects of strategy as distinguished by Mintzberg include which of the following?:
| [removed]A.Consequential | |
| [removed]B.Differentiate | |
| [removed]C.Realized | |
| [removed]D.Permanent |
| Question 16 of 25 | 4.0 Points |
Firms that do the product leadership strategy well include which of the following factors:
| [removed]A.Do not focus on innovation | |
| [removed]B.Have superb operations and execution | |
| [removed]C.Are in stagnant markets | |
| [removed]D.Focus on development, innovation, design, and time to market |
| Question 17 of 25 | 4.0 Points |
Which of the following is considered an intangible resources?:
| [removed]A.Scientific capabilities | |
| [removed]B.Production equipment | |
| [removed]C.Manufacturing plants | |
| [removed]D.Formal reporting structures |
| Question 18 of 25 | 4.0 Points |
The intensity of industry competition and an industry’s profit potential are a function of which of the following forces of competition?:
| [removed]A.Power of stockholders | |
| [removed]B.Power or employees | |
| [removed]C.Gobal economic conditions | |
| [removed]D.Threats posed by new entrants |
| Question 19 of 25 | 4.0 Points |
Goals are outcome statements that define what an organization is trying to accomplish:
| [removed]A.Programmatically | |
| [removed]B.Organizationally | |
| [removed]C.Both programmatically and organizationally | |
| [removed]D.Internally |
| Question 20 of 25 | 4.0 Points |
Characteristics of MBO includes which of the following?:
| [removed]A.Systematic and organized approach | |
| [removed]B.Aims to improve employee morale | |
| [removed]C.It improves communication by centralizes decision making | |
| [removed]D.Used by managers to track their best customers |
| Question 21 of 25 | 4.0 Points |
The following is NOT considered a best practice when managing performance evaluations:
| [removed]A.Determine how best to use the Balanced Scorecard | |
| [removed]B.Ensure that all key staff are involved in the development of the performance management processes | |
| [removed]C.Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews | |
| [removed]D.Plan to modify the performance management system over time Question 22 of 254.0 PointsAmong the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT: [removed]A.Meeting or exceeding budget [removed]B.Ethical considerations [removed]C.Innovation and learning [removed]D.Employee motivation |
| Question 23 of 25 | 4.0 Points |
Self-development, individual initiative and organizational loyalty are:
| [removed]A.Necessary in current principles of behavior in organizations | |
| [removed]B.Examples of organizational citizenship behaviors | |
| [removed]C.In-role performance standards | |
| [removed]D.CSR standards for individual performance |
| Question 24 of 25 | 4.0 Points |
The Gilbreths are most famous for:
| [removed]A.Content Packaging | |
| [removed]B.Times studies | |
| [removed]C.Productivity reports | |
| [removed]D.Time and motion studies |
| Question 25 of 25 | 4.0 Points |
Social networks are often referred to as:
| [removed]A. The invisible organization | |
| [removed]B.Important to organizational culture | |
| [removed]C.NIH | |
| [removed]D.Important to the mission and vision of the organization |