Please watch the Youtube videos: “Communication in the workplace in the time of COVID-19 pandemic: Wandile Cindi” and “COVID-19: The Crisis Communications Response” in Module 1.
From the video, what are the challenges that organizations face in downward and/or upward communication in the COVID-19 pandemic? Also, from your perspective, what are the communication barriers that employees face in upward and/or horizontal communication in this pandemic? How do context and/or field of experience shape communication in this context?
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