Question 1 (2 points)
Organizational, cultural, and control variables are considered the ________ used by decision makers to effect change in their organization.
1) collaboration tools
2) managerial levers
3) events
4) IS
5) organization objectives
Question 2 (2 points)
The ____________ is a plan articulating where a business seeks to go and how it expects to get there.
1) vision statement
2) mission statement
3) stakeholder statement
4) stockholder statement
5) business strategy
Question 3 (2 points)
Which is not a question that can be used to understand organizational design?
1) Who holds the decision rights to critical decisions?
2) What are the characteristics, experiences, and skill levels of the people within the organization?
3) Where is the organization’s headquarters located?
4) What are the key business processes?
5) What is the culture of the organization?
Question 4 (2 points)
The “Managerial Levers” concept is useful for the following reasons:
1) Management can find what “levers” to push to force people to do what they want.
2) Management should not make a change unless they align multiple issues, such as tasks, measures, values, incentives, etc.
3) System investments need to be financially highly leveraged.
4) All of the above
5) None of the above
Question 5 (2 points)
A general manager should:
1) Rely on IS personnel to make IS decisions
2) Ignore how IS are used and managed
3) Have a deep technical knowledge of IS
4) Understand the use and consequences of technologies relevant to the business
5) Not be expected to ask or understand technology related questions
Question 6 (2 points)
When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:
1) Focus
2) Differentiation
3) Cost Leadership
4) Business Strategy
5) Mission
Question 7 (2 points)
Organizational, cultural, and control variables are considered the ____________ used by decision makers to effect change in their organization.
1) collaboration tools
2) managerial levers
3) events
4) IS
5) organization objectives
Question 8 (2 points)
Business strategies based on hypercompetition focus on customer satisfaction and profit maximization but also build in a component of business intelligence. Business intelligence helps an agile organization to:
1) Predict and respond to new opportunities
2) Use current information technologies less extensively
3) Manage internal challenges
4) React to supplier demands
5) Collaborate
Question 9 (2 points)
GE recognized that it could only sustain its competitive advantage for a limited time as competitors attempted to outmaneuver them. What was the model that Welch applied to help solve this problem?
1) Destroy your organization
2) Grow your organization
3) Destroy your system
4) Grow your system
5) Destroy your business
Question 10 (2 points)
L.L. Bean is an online/catalog retail company that aggressively uses tools like instant messaging to communicate with customers regarding potential purchases and uses Facebook for branding activities. This use of technology supports which strategy?
1) IS strategy
2) Business strategy
3) Organizational strategy
4) Mission strategy
5) Social business strategy
Question 11 (2 points)
The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:
1) Decision rights
2) Social media
3) Business processes
4) Incentives and rewards
5) Performance measurement and evaluation
Question 12 (2 points)