Total Quality Management.
Description
Instructions: – Marks will be allotted based on the assessment criteria as per the rubrics (if nay) – Your lecture notes will give you the basic framework ONLY of the ideas, theories and concepts you will need to complete the assignment. – You will need to make use of the required reading, extra references and any other material you come across in the course of researching your assignment. – Remember, to give reference when using or you reproduce from other people’s work, details for each source you use.
– Present your assignment in minimum 5 pages. – This is a descriptive essay from your side. ( run this in a Turnitin test to ensure anti-plagiarism prior to submission) Questions: – Identify one existing business in the local market or search articles from the internet. Describe the role of employee involvement in their practice of product/service improvement. (6 marks) – Discuss how this business recognize current trends in Total Quality Management (TQM) . 1081( 6 marks) -Discuss how the business integrate the effectiveness of teamwork as a technique of quality