REPORT – Operations Strategy, Industry 4.0 and digitalisation.
Operations Strategy, Industry 4.0 and digitalisation Word length: 4000 Format: A Report suitable for presentation at a senior organisational level Task description Scenario: You have recently been elevated to a senior management role in your or another (or an imagined) production or service organisation. You are presenting a research paper to the senior executive group on the current challenges that your organisation is confronting – e.g. funding cuts; more contestable markets for service sector organisations such as Not-For-Profit (NFP) organisations; or increased regulatory requirements around meeting standards or changing demands and expectations from customers or clients. This paper will include a proposal for adoption of digitalisation to support operational improvements for organisational sustainability, including evidence from research to support the proposal.
Your report must make links between operations strategy and operations improvement theories as demonstrated through the prescribed text (HIll & Hill 2017) and or other recommended texts, supported by a minimum of 5 recent scholarly or peer-reviewed journal articles. You are required to incorporate the following into your research paper which will be presented to the senior executive team for endorsement. Introduction – outlining the purpose rationale and scope of the report Key forces of change impacting the industry or sector Industry 4.0 and digitalisation impacts on the industry or sector Organisational challenges Order winners and qualifiers- implications for new value propositions
Current strengths and limitations in meeting strategic and operational strategies Resources and capabilities needed to support digital transformation Building and sustaining a continuous learning culture for operational improvement Benefits to be realised from adoption of digital initiatives How new systems may impact or change service delivery choice Key recommendations Proposed digital solution or initiative Conclusion Appendices SET TEXT: Hill, T, Hill A, 2017.
Operations Strategy Design, Implementation and Delivery. MacMillan Education UK, London. Applicable Academic Journals: Harvard Business Review International Jounral of Operations & Production Management International Journal of Supply & Operations Management Operations Management Research Quality Management Journal
REPORT – Operations Strategy, Industry 4.0 and digitalisation