‘Evaluate the pros & cons of the Service Culture of any service company’ 1. You may choose any company in any service sector (hospitality, travel, retail, health, finance, telecommunications etc.) 2. You may NOT choose any of the following companies, which have been used extensively in lectures & tutorials: Zappos, Virgin Atlantic, Atlassian, Maple Event Group, Four Seasons Hotels, Ritz Carlton Hotels. 3. You must include a company ‘Fact Sheet’ slide, similar to the ones used in the lecture. 4. Students can choose whatever PowerPoint template they want, and should include visuals to bring their presentation to life.
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