Task:
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
explain basic coaching techniques
list and describe the components of a coaching strategy
explain coaching program design principles
explain how resource requirements vary according to the coaching program model used
explain the methods used to match and manage coaches and trainees
outline techniques and practices for resolving differences between coaches and trainees
identify legislation, regulations, policies, procedures and guidelines relating to workplace coaching, including confidentiality and privacy requirements
describe how coaching program data is collected and where data is stored
outline methods for evaluating and reporting on coaching programs.
1.Describe how the following communication techniques can be used for effective coaching practice, in no more than 100 words each.
a.Open-ended questioning
b.Summarising and reframing
c.Maintaining silence
d.Active listening
e.Asking the trainee to initiate action
2. List and describe at least five (5) key components of a coaching strategy.
3.Briefly explain the following models of coaching:
a.GROW Coaching model
b.CLEAR Coaching model
c.OSKAR Coaching model
4. Briefly describe the steps involved in designing a coaching program. Respond in no more than 200 words in total.