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MGT305 Introduction to Quality Management

In chapter three in your textbook: The Supply Chain, we have talked about quality improvements within the Japanese context and learned that Lean Production and Total Quality Control are two quality improvement approaches that businesses have successfully implemented in their practices.

In this assignment you are required to select one of the above approaches then critically evaluate its use and how a business of your choice have implemented this approach. Also, discuss the challenges as well as the benefits of using the approach you have selected.

Your essay must define/explain key terms such as lean production, TQC and the specific tools that relate to your essay. The essay should also introduce the business/company you have selected and give a basic idea about it.